Jewellery Care
At Ermoleve, we prioritize the production of our jewellery using top-notch plating techniques to ensure high quality while keeping prices affordable. Nevertheless, like any fashion jewellery, normal wear and tear can occur over time. To help you extend the life of your cherished pieces, we offer valuable tips and advice:
Store with Care:
- Safeguard your jewellery by storing it in an Ermoleve dust bag or box when not in use. This simple step helps protect your pieces from external elements.
- Maintain the pristine condition of your jewellery by occasionally polishing it with a soft cloth. This gentle cleaning will enhance its appearance and longevity.
- Minimize exposure to sweat, as it can expedite tarnishing and affect the overall quality of your jewellery. Wiping it dry after wearing can also help.
- Refrain from allowing your jewellery to come into contact with chemicals or harsh substances such as hand cream and perfume. These can tarnish and deteriorate the plating, compromising its durability.
By following these tips, you'll not only preserve the quality of your jewellery but also ensure its lasting beauty and charm.
For any additional inquiries you may have regarding jewellery care, please contact us at: support@ermoleve.com
Frequently Asked Questions
1. Are Black Friday discounted items still eligible for returns?
Yes, most Black Friday items can be returned under our extended return window. However, earrings and hygiene-sensitive items remain non-returnable, as per our standard policy.
2. How can I access the Black Friday pre-sale?
The pre-sale is exclusively for our email subscribers. If you're signed up to our newsletter before 26 November 2025, you’ll automatically receive early access links and codes.
3. Will items sell out before the main Black Friday sale?
Possibly. Pre-sale customers shop earlier, and stock is limited. Adding an item to your cart does not reserve it — items are only secured once checkout is completed.
We recommend signing up for our email subscription list. Subscribers get exclusive early access to the Black Friday pre-sale starting 26 November 2025, ensuring you’re among the first to shop our limited-stock deals.
Will all products be discounted up to 60%?
No. The "up to 60% off" applies to selected styles only. Discount percentages vary per product, and some collections may have lower or fixed discount rates.